Tesla warns owners that opening their doors or windows while installing a software update could damage the vehicle, so she stayed put
A TikToker got locked inside of her Tesla Model 3 for 40 minutes in the hot sun while it was installing a software update, and as of this writing her video has over 10.7 million plays after a single day of being online. Before you go jumping to conclusions about her ineptitude, Brianna Janel was actually following the rules laid out by Tesla.
According to the Tesla owner’s manual, “Vehicle functions, including some safety systems and opening or closing the doors or windows, may be limited or disabled when installation is in progress and you could damage the vehicle.” Janel chose to heed Tesla’s warning and did not attempt to open her doors or windows during the installation process for fear of damaging her vehicle, but this seems like a very dangerous oversight on Tesla’s part that she was able to be stuck inside at all.
The door mechanisms on the Tesla Model 3 and Model Y are electrically operated, and under normal circumstances are opened from the inside using a simple button to unlatch the door. Should the vehicle have no power, these models do have auxiliary manual cable release levers also found on the door panel, but Tesla warns against using the manual mechanism, citing that it should only be used when the car has no power. Janel said she was aware of this option but didn’t want to risk damaging her car, and she felt confident that she could stick out the heat.
In contrast to Tesla’s potentially dangerous warnings, Lucid Motors requires all occupants to exit the vehicle before the installation process begins, and the Lucid Air owners manual states that owners will not be able to lock or unlock the doors during an update. The Air will start a two-minute countdown when an owner chooses to install an update, giving them enough time to get out prior to the update beginning.
The Tesla owners manual states that the car will not initiate a software update if Keep Climate mode, Dog Mode, Sentry Mode or Camp Mode are engaged, but it fails to require vehicle occupants to exit the vehicle before the debilitating installation process begins. Tesla also recommends owners install software updates as soon as possible, which could cause some owners to feel obligated to initiate an update in a compromised environment.
Janel said her car estimated the install would only take 24 minutes, but it actually took 40 minutes, which was long enough for her car’s interior to reach 115 degrees. In a follow-up video, her caption states that she feared messing up her car by getting out during the installation. She claims to have owned a Tesla for six years, and she said she will continue to own her car for many years, despite this experience.
Tesla needs to either require that all occupants exit the vehicle before beginning a software install, or at least alter its verbiage to prevent incidents like this from occurring, especially as we approach a summer with higher global temperatures than ever before. If someone living in a town like Phoenix, Arizona or Las Vegas, Nevada were to face the same situation, it could pose a more serious health risk. If there are any Tesla owners reading, please make sure you are not parked in direct sunlight when you initiate a software update if you are going to remain in the car.
Stuart Turley is President and CEO of Sandstone Group, a top energy data, and finance consultancy working with companies all throughout the energy value chain. Sandstone helps both small and large-cap energy companies to develop customized applications and manage data workflows/integration throughout the entire business. With experience implementing enterprise networks, supercomputers, and cellular tower solutions, Sandstone has become a trusted source and advisor. He is also the Executive Publisher of www.energynewsbeat.com, the best source for 24/7 energy news coverage, and is the Co-Host of the energy news video and Podcast Energy News Beat. Energy should be used to elevate humanity out of poverty. Let's use all forms of energy with the least impact on the environment while being sustainable without printing money. Stu is also a co-host on the 3 Podcasters Walk into A Bar podcast with David Blackmon, and Rey Trevino.
Stuart is guided by over 30 years of business management experience, having successfully built and help sell multiple small and medium businesses while consulting for numerous Fortune 500 companies. He holds a B.A in Business Administration from Oklahoma State and an MBA from Oklahoma City University.
Energy News Beat Publishers Note: David Ramsden Wood, (or as his friends call him DRW), has a great real-life story as an example of what we call “Balanced Power Diet”. All forms of power and […]
By Wolf Richter for WOLF STREET. The ransomware attack on CDK’s cloud-based dealership management system, which on June 19 had cut off nearly 15,000 dealers from the software that was running every aspect of their operation, wreaked havoc […]
NEW DELHI: As Tesla firms up its plans to roll out its first all-electric car in India this year, the Elon Musk-run company has hired top executives in the country who has taken charge of some of […]
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkNoPrivacy policy
